Shipping + Returns
At TAC Leather, we have so much confidence in our product. We truly believe you will only need one collar for the life of your dog, unless they grow out of them or you feed them too much and they can no longer fit into the collar, then that's on you. If your collar or lead has a manufacturing fault we will gladly repair or replace the piece for you- all we would require is a photo of the fault and we will take it from there. if you have any queries please do not hesitate to contact us at hello@tacleather.com.au.
TAC uses Australia Post for all shipping. We offer both Standard shipping including tracking to all our customers both domestic & International.
As TAC products are personalised, we have a strict NO RETURNS POLICY. We have a 5 to 7 day processing turn around. If the delivery is within Australia you should expect your delivery between 7-10 days of ordering. If you are an international customer you should expect a 10-20day delivery from time of order.